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Management: Business Communication

Guide to finding resources related to various management topics.


Business Communication


Management Study Guide defines business communication as a "mutual exchange of understanding". It is not merely a transmission of data but a conversation where everyone must be on the same page. Managers must be able to effectively communicate goals, strategies, and policies.

Business communication contains many types of media and settings. Examples include:

  • Face-to-face group discussion
  • Video conference call
  • Phone interview
  • Email questionnaire
  • Meeting agenda

Business communication should occur at all levels of a business, including from supervisor to subordinate and from corporate offices to branch managers.

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