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Management: Business Communication
Guide to finding resources related to various management topics.
From 1993. Published by the Association for Business Communication.
Management Study Guide defines business communication as a "mutual exchange of understanding". It is not merely a transmission of data but a conversation where everyone must be on the same page. Managers must be able to effectively communicate goals, strategies, and policies.
Business communication contains many types of media and settings. Examples include:
Face-to-face group discussion
Video conference call
Business communication should occur at all levels of a business, including from supervisor to subordinate and from corporate offices to branch managers.
Oral Workplace Communication by Thomas Cheesebro; Francisco Rios; Linda O'Connor
Publication Date: 2005
The 2nd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in todayrs"s competitive job market. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service.
Message Not Received: Why Business Communication is Broken and How to Fix It by Phil Simon
Publication Date: 2015
Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message.