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Education Abroad: Library Tools for the Traveling Student: Library Contact Information

Library resources, instructions for access, and library contact information.

Eastern Time Zone

Remember that the University of Kentucky and Lexington, Kentucky are in the Eastern Time Zone.

You can use the Time Zone Converter to calculate your times accordingly when contacting any of the service desks by phone. Email is strongly recommended for contact if you are not experiencing an immediate concern.

You can also use the World Clock link below to see the current time for cities worldwide.

Interlibrary Loan

      Contact Interlibrary Loan for:

Interlibrary Loan Hours:

  • Mondays - Fridays:
  • 8 a.m. - 4:30 p.m.
  • Saturdays & Sundays: Closed
  • Closed University holidays

 See ILL Services for log-in page and Law or Medical ILL contact information.

Fines Office

      Contact Fines Office for:

  • Pay fines for overdue, lost or damaged books
  • Phone:   (859) 218-2025
  • Email:

Hours for the Fines Office are:

  • Mondays - Fridays: 8:15 a.m. - 3:30 p.m.
  • Saturdays & Sundays: Closed
  • University Holidays: Closed

See Circulation Policies for more information and availability.

Not sure who to contact?

That's ok! Check out the boxes on this page to see the most common reasons for contacting each department or service desk. If you can't find the information you are looking for, you can always Ask Us through email, chat, or phone and they will lead you in the right direction.

You can also download a Library Contact page to take with you!


Contact Reference for:

  • For trouble accessing articles, use chat, phone, or email
  • Phone:   (859) 218-2048
  • For in-depth research questions, e-mail:
  • Chat available during reference desk hours

Reference Desk Hours during the semester are:

  • Mondays – Thursday: 9 a.m. - 9 p.m.
  • Fridays: 9 a.m. - 5 p.m.
  • Saturdays: Closed
  • Sundays: 5 p.m. - 9 p.m.

See Reference Desk Hours for availability during breaks, summer, and University Holidays.


       Contact Circulation for:

  • Library account information (book requests, items checked out)
  • Phone:   (859) 218-1881
  • Email:

Circulation Desk Hours during the semester:

  • Open at noon on Sundays and remain open through Fridays at 8 p.m.
  • Saturdays: 8 a.m. - 8 p.m.

See Library Hours for breaks, summer, and University Holidays.

Ask a Librarian

Campus IT Help

Contact IT help for:

  • link blue account information
  • EZProxy access
  • software downloads
  • Phone:   (859) 218-4357
  • Email:

Phone Help is open 24x7.

For emails, please include the following:

  • Your full name (including middle name)
  • link blue UserID
  • Phone Number
  • UKID number (if this is in regards to a password reset request)
  • A full description of the problem including any error message or/and version of software and hardware.